Profile
Through my 20 years’ experience in management positions, one
of my challenges was to build a culture of commitment to maintain an
exceptional service for clients as well as for the company’s reputation. Having
good communication with employees and clients when organizational changes were
needed has helped me to evaluate
different options.
I believe it is necessary to do extra miles and to get out
of the box in order to find creative ideas to solve “problems”. I said
“problems” even though I don’t like to use the word “problems” because I think
problems doesn’t exist but only challenges do…. The person with a positive
attitude will provide best attention in order to find solutions. Always
remember that everything we focus on increases….
Since I started my career I have developed business
strategies to optimize companies’ potential, create a return on investment and
increase their market value. I was responsible to negotiate major contracts
with important clients on the international market (Europe, Caribbean, Canada
and USA Market) and I had the privilege to be exposed to a multi-cultural
environment.
I have supervised marketing teams, keeping in mind that the
right product sold to the right client with a proper marketing strategy is
important in order to take over more market shares.
I have also acquired a solid expertise in management,
restructuring, customer services, marketing, public relations, human resources
and sales.
Harvard University - Theory of Justice
Cornell University - Master Hospitality Management
Fluent French - English and learning Spanish
